Data Deletion Request
What data we store
When you connect a Meta account (WhatsApp Business or Instagram) to IntentOS, we store:
- Your Meta access token (encrypted)
- Your WhatsApp Business number and account name
- Your Instagram Business account name and ID
- Messages received and sent through our platform
- Your email address and account credentials
How to delete your data
Log in to IntentOS, open Settings and choose Delete account. This removes all your data from our servers immediately.
In the Inbox, click Disconnect next to any connected channel. Every message from that channel is deleted from our database.
Email privacy@intentos.eu with the subject "Data Deletion Request" and your registered email address. We process it within 30 days and confirm by email.
Meta and Facebook data
If you connected with Facebook Login, you can also revoke access through Meta: Facebook Settings, Security and Login, Apps and Websites, find IntentOS, then Remove. This revokes our access token. To have the stored message data deleted as well, email privacy@intentos.eu.
Contact
For any data deletion request: privacy@intentos.eu. We respond within 30 days, as required by GDPR.